TERMS & CONDITIONS
All reservation requests must be confirmed by e-mail via our website, the reservation will be confirmed by us after our reply by e-mail and has definitely taken into account receiving a check or wire transfer of deposit worth about 30% of the total booking amount. This deposit will be cashed upon receipt the amount was deducted from the remainder to be paid upon departure.
CANCELLATION OF BOOKING BY GUESTS
Spend a period of three weeks before the reservation date planned cancellation will in no case be eligible for refund of the deposit will be collected and for what reason.
A reservation cancellation sent by e-mail may be made by us for the following non-exhaustive reasons:
Serious illness or disability of one or two owners or their children on a long period. In this case cancellation notice 1 month, with repayment of the deposit.
Degradation of the premises by fire or severe weather such as storms and other weather phenomena that affect the safety of the guests. Without notice with refund of the deposit.
Out of power or water and electricity over a period making it impossible to exercise our functions. Without notice with refund of the deposit.
Sale of Sangker Villa by these owners. In this case cancellation notice two months with repayment of the deposit.
Movement significant strike or revolt of the people affect the safety of the guests. Without notice with refund of the deposit.
Your arrival is scheduled in the afternoon from 14 hours to 20 hours and can. In case of special or unexpected demand, it will be necessary to contact us by phone at +855 0977 640 017 or +855 887 830 140 or by @ mail to notify us of any delay and organize all the keys.
Breakfast is served from 7:30 ET to 10am from Monday to Sunday. For any special request, breakfast can be served earlier. Thank you to inform us about your wishes for your arrival.
Access to the wellness area with swimming pool is possible from 7:30 to 20h in the afternoon (excluding special condition private pool party, see our tariff).
Your departure is no later than 11:30. However, you will be able to enjoy the property after checking out of your room.
You will find our rules and our prices in your room upon arrival.
Also, to access the relaxation area with pool, it is necessary to inform you in advance of your booking the following:
To access the pool, it is necessary to provide:
The swimwear (shorts are forbidden).
Your private towels and / or bath robes, those of your room are not allowed. However, in the case of an omission or at your request, towels can be borrowed on site.
For reasons of hygiene, people with skin wounds or disease are not allowed to access.
RULES FOR FAMILIES :
This space is not suitable for children under 12 without a parent supervision required. Maximum 2 children per supervisor. For children who can not swim, wearing armbands is mandatory.